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Safety and security are our highest priorities, so all of your private information is safe with us. We use the latest technology to ensure that all personal details and transactions are secure. If you have any questions, be sure to get in touch with our customer support team.

FAQs

Safety Safety & Security

At the heart of our site, our players are of utmost importance, and we prioritise their needs. To address common queries, we maintain a dedicated FAQ page that covers topics such as account access, payment issues, bonuses, promotions, available games, and wagering requirements.

Should you require further assistance beyond the FAQ, our customer support team is at your service 24/7 via phone and email. With a team of professionals, we aim to handle all inquiries swiftly and efficiently.

For immediate assistance, our phone lines are open every day from 10 AM to 2 AM. Alternatively, you can reach out via email at any time, and we'll promptly respond to your questions.

Terms Terms & Conditions

  • Bonus Policy and Terms of Service apply
  • New Players Only 18+
  • Valid until further notice (“Promotional period”)
  • This offer can be claimed once during the promotional period
  • This offer is limited to one per household
  • This offer cannot be used in conjunction with any other bonus, promotion or offer
  • Offer valid on first deposit only,
  • Minimum Deposit is £10
  • Offer valid on first deposit - Promo Code not required
  • Max Offer is and 70 Spins on a Big Bass Bonanza
  • 10 Spins will be added to your account everyday for 7 days (70 Spins in total), starting on the day you make your qualifying deposit.
  • Free Spins winnings do not carry wagering requirements and will be available in your account as cash.
  • Atlantic Spins reserves the right, at any time, to revoke any bonus not used within the allotted time period
  • All Spins credited to a player’s account must be used within 24 hours after being granted. Unused Spins will be removed from the player’s account thereafter
  • Spins are considered as a bonus and must be wagered before any winnings can be withdrawn. The bonus is calculated as the total value of winnings from the Spins. The total value of such credit shall be subject to the wagering requirements set out below
  • Any and all Spins shall be subject to the standard bonus policy detailed hereby
  • Players who initiate a deposit in order to receive Spins MUST wager their deposit amount before initiating a withdrawal. Players who withdraw their deposit without wagering will lose the Spins earned from the deposit or, if used, any winnings earned from the Spins
  • Deposits may be withdrawn before a player’s wagering requirements have been fulfilled. If this occurs, all bonuses and winnings will be voided/removed from the player’s account. Players must contact support in order to withdraw their deposit. Bets on different games contribute differently to the compliance of the wagering requirements. See our Bonus Policy for more details
  • When a bet abuses the betting system, regardless of which game it was placed on, it will not count towards a player’s wagering requirements. If a player placed single bets equal to or greater than £4 or £0.50 per line, or 15% of the bonus amount before the bonus wagering requirements have been met, or deposited with Skrill and placed single bets equal to or greater than £2.50 of the bonus amount before wagering requirements have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from withdrawal. If the player placed bets on any of the games which contribute 0% to the wagering requirement before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from withdrawal
  • Atlantic Spins may cancel, amend or modify any promotion, competition, bonus or special offer by publishing the amended or modified terms or notice of cancellation on the relevant internet page of the promotion, competition, bonus or special offer. Such amendment, modification or cancellation shall take effect following the expiry of a period of 14 days of such publication, or with immediate effect, where required, for security reasons to comply with applicable law or regulation, due to abuse or otherwise where the promotion, competition or special offer is not capable of being conducted as specified as a result of exceptional circumstances
  • Atlantic Spins will not exercise this right to amend, modify or cancel any promotion, competition or special offer under this term for players who have already opted into the relevant promotion, competition or special offer, made a deposit in expectation of receipt of a bonus or otherwise commenced play in relation to the relevant promotion, competition or special offer where to do so would affect the ability of these players to:
  • Receive or accrue the relevant bonus
  • Fulfill the remaining qualifying criteria for the relevant promotion, competition or special offer
  • Use, access or retain any bonuses already received or accrued, except where the relevant Customer(s) has engaged in fraudulent or unlawful behavior or where the amendment, modification or cancellation of the promotion is required to enable us to comply with our legal and/or regulatory obligations. Notwithstanding anything else in our Bonus Policy or additional terms or rules which govern the provision of any gambling promotion to players, players shall not be prevented from withdrawing:
  • Their deposit balance
  • Winnings from wagers made with funds in that deposit balance
  • Winnings from any bonus which are not subject to wagering requirements or restrictions (or for which wagering requirements or restrictions have been satisfied), except where Atlantic Spins is required to prevent such withdrawal of funds in order to comply with legal and regulatory obligations (including anti-money laundering requirements)
  • Atlantic Spins Terms and Conditions of the site apply
  • Bonus Policy and Terms of Service apply
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